Contact Us

Last updated: 2026-03-01

Customer Support


We're here to help. Reach us through any of the following channels:

Telegram


Username: @Modelixo_1

Link: https://t.me/+RxA64b7Siz44MjAx

Telegram is recommended for the fastest response.

Email


support@modelixo.ai

We typically respond within 24 business hours.

Support Hours


  • Weekdays (Monday - Friday): 9:00 AM - 9:00 PM (UTC+8)
  • Weekends and holidays: Emergency issues only
  • Telegram messages are typically answered within 2-4 hours
  • Feedback & Suggestions


    We welcome your feature suggestions and improvement ideas through any of the channels above. Your feedback helps us build a better product.